Rubber Matting FAQs | Your Questions Answered

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Can't find what you're looking for? Call us on 01282 270214 or use our contact form. Our team are rubber flooring specialists — not call centres.

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Ordering & Delivery

Do you offer free delivery?

Yes — we offer free standard UK delivery on all orders. Heavy or large rolls may require a pallet delivery, which is included at no extra charge. We aim to dispatch within 1–3 working days.

How long does delivery take?

Standard orders are typically dispatched within 1–3 working days and delivered within 2–5 working days. For urgent requirements, please call us on 01282 270214 and we'll advise on the fastest option available.

Do you deliver to Northern Ireland, Scotland, or the Channel Islands?

We deliver across the UK mainland as standard. For deliveries to Northern Ireland, the Highlands, Islands, or Channel Islands, please contact us for a quote — surcharges may apply for remote locations or heavy pallet consignments.

Can I track my order?

Yes. Once your order is dispatched you'll receive a confirmation email with tracking details. If you haven't received tracking information within 3 working days, please contact us at 01282 270214.

Can I collect my order in person?

Yes, collection is available from our warehouse. Please contact us in advance to arrange a collection time so we can ensure your order is ready and staff are available to assist with loading.

Samples & Cutting

Can I get a free sample before ordering?

Absolutely. We offer free samples on most products so you can check thickness, texture, and hardness before committing to a full order. Visit our contact page or call 01282 270214 to request yours.

Do you cut rubber matting to size?

Yes — many of our rubber sheets and rolls are sold per metre, meaning you can order the exact length you need. Some products are available in specific cut sizes. If you need a custom cut or bespoke size, please get in touch and we'll advise what's possible.

Can I order any quantity, or are there minimum order requirements?

Most of our products have no minimum order — you can buy a single mat or a full roll. For products sold per metre, a minimum cut of 1 metre typically applies. Trade and bulk orders are also welcome — contact us for volume pricing.

Product & Material Questions

What types of rubber matting do you sell?

We stock a wide range of rubber flooring for every application:

  • Gym & Fitness Mats — shock-absorbing tiles and rolls for home gyms and commercial fitness studios
  • Anti-Fatigue Mats — ergonomic standing mats for factories, warehouses, and packing stations
  • Entrance Matting — barrier, scraper, and coir mats to capture dirt at the door
  • Equestrian Matting — stable mats, horse box flooring, and arena surfaces
  • Garage & Workshop Flooring — oil-resistant tiles and rolls for garage floors
  • Rubber Sheets — SBR, EPDM, natural rubber, and specialist grade sheets sold per metre
  • Playground Surfacing — impact-attenuating tiles and wetpour for children's play areas

Browse our full range using the complete product guide.

What is SBR rubber and is it safe?

SBR (Styrene-Butadiene Rubber) is the most widely used rubber in industrial flooring. It's made partly from recycled rubber (including reclaimed tyre rubber), making it a durable and cost-effective choice. SBR is safe for commercial and industrial use and is non-toxic in solid form. It is not recommended for food contact surfaces or applications where sustained water exposure is critical — for those, EPDM is the preferred alternative.

What thickness rubber matting do I need?

Thickness depends on the application:

  • 2mm–4mm — Light-duty protection, tool drawer liners, bench matting
  • 4mm–6mm — General industrial flooring, packing stations, light workshop use
  • 6mm–10mm — Heavy-duty industrial, vehicle bays, anti-fatigue standing areas
  • 12mm–25mm — Gym flooring, stable matting, heavy machinery bases

Not sure? Use our Rubber Thickness Guide or call us for advice.

Is your rubber matting slip-resistant?

Yes — the majority of our products feature a textured or ribbed surface that provides excellent slip resistance in both wet and dry conditions. Many products meet or exceed HSE slip resistance guidelines. If you need certification for a specific application (e.g., catering or public spaces), please contact us and we can advise on the most appropriate product.

Can rubber matting be used outdoors?

Some of our products are specifically designed for outdoor use, including entrance matting, rubber paving, and EPDM-based surfaces. Standard SBR matting can tolerate occasional outdoor use but is not UV-stabilised for permanent outdoor exposure. Always check the product page or ask us to confirm outdoor suitability before ordering.

How wide are your rubber rolls and sheets?

Roll widths vary by product. Common widths include 900mm, 1000mm, 1200mm, 1400mm, and 1500mm. Sheets are typically sold at fixed widths with variable cut lengths. Full roll lengths vary — check individual product pages for exact dimensions, or contact us if you need a specific width.

Fitting & Installation

Do I need adhesive to lay rubber matting?

In many cases, no — heavier rubber mats and rolls will stay in position under their own weight, especially on smooth concrete or tiled floors. For permanent installations, edge-trimming, or high-traffic areas, a suitable contact adhesive is recommended. We can advise on the right adhesive for your specific product — just ask.

Can rubber matting be cut on site?

Yes. Most rubber matting can be cut to size using a sharp Stanley knife and straight edge. For thicker products (12mm+), a jigsaw with a rubber-cutting blade will make the job easier. Always cut on a flat, protected surface. Pre-cut or custom-cut options are also available — contact us for details.

Will rubber matting damage my floor underneath?

Rubber matting is generally safe on most hard floor surfaces including concrete, vinyl, and tile. However, some SBR products can cause discolouration on light-coloured vinyl or timber floors over time due to plasticiser migration. If you're laying rubber over a sensitive floor, opt for an EPDM-based product or use a barrier membrane underneath. Ask us for advice specific to your flooring type.

Cleaning & Maintenance

How do I clean rubber matting?

Rubber matting is easy to clean and maintain:

  • Daily: Sweep or vacuum to remove debris and grit
  • Weekly: Mop with warm water and a mild detergent
  • Deep clean: Use a pressure washer (keep the nozzle moving to avoid damage) or a scrubbing machine
  • Avoid: Solvent-based cleaners, bleach (can degrade rubber over time), and very hot steam on bonded installations
My new rubber matting has a strong smell — is this normal?

Yes, this is completely normal. SBR and recycled rubber products can have a strong odour when first unpacked, particularly in warm or enclosed environments. The smell typically dissipates within 1–4 weeks with adequate ventilation. Airing the matting in a well-ventilated space before installation will speed up the process significantly.

How long will rubber matting last?

Properly installed rubber matting in a commercial or industrial environment typically lasts 5–15 years, depending on foot and vehicle traffic, UV exposure, and cleaning routine. Gym tiles and stable mats used correctly often last 10+ years. Entrance mats in high-traffic doorways may need replacing every 3–5 years.

Pricing, Returns & Trade

Do you offer trade accounts or bulk discounts?

Yes — we actively welcome trade customers including contractors, facilities managers, schools, sports clubs, and resellers. Trade accounts offer preferential pricing, invoicing on account (subject to approval), and dedicated account management. Visit our Trade Accounts page or call 01282 270214 to apply.

What is your returns policy?

We want you to be completely happy with your purchase. If a product arrives damaged or faulty, contact us within 48 hours with photos and we'll arrange a replacement or refund promptly. For change-of-mind returns on standard stock items, please contact us within 14 days. Custom-cut lengths and bespoke orders cannot be returned unless faulty. Full details are in our Returns Policy.

Can I pay by invoice or purchase order?

Trade account holders can pay by invoice with agreed credit terms. For new customers, we accept all major credit and debit cards, PayPal, and bank transfer. To set up invoice payment, please apply for a trade account.

Do you supply VAT invoices?

Yes. A full VAT invoice is automatically sent by email once your order is confirmed. If you need a copy or require an invoice in a specific format for your accounts department, please contact us and we'll be happy to help.

Still have a question? Our team are rubber flooring specialists, not a call centre. We're happy to advise on the right product for your specific application — whether it's a single mat or a full warehouse floor.

Contact Us Call 01282 270214